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How Should You Address Patient Comments on Physician Rating Websites?
Posted on: 2/5/2021
patient comments

In this digital age, physician rating websites have become increasingly popular among patients.

In fact, a whopping 69.9% of consumers see positive doctor reviews as “very” or “extremely” important and 72% use reviews on doctor rating sites as the first step to finding a new doctor. 

ISMS’ newly updated medical legal guideline, Social Media and Electronic Communications Guidance for Physicians and Their Practices, covers topics ranging from patient portal usage, unencrypted emails and physician rating websites. Learn more about social media strategies for protecting your patients’ interests, applying principles of ethical medicine and how your medical practice staff should handle communications with patients, colleagues and employers.

If you have questions, please contact ISMS' legal division by email

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